Shipping Policy

Shipping Policy

  1. Processing Time:
  • Orders are typically processed and shipped within 1-3 business days of purchase. However, please allow up to 5 business days during peak seasons or sales.
  1. Shipping Rates:
  • We offer flat-rate shipping within South Africa and selected countries.
  • Shipping costs are calculated at checkout based on the weight and destination of your order.
  1. Shipping Methods:
  • We primarily ship via major courier companies.
  • Expedited shipping options are available at an additional cost for select items and destinations.
  1. Estimated Delivery Time:
  • Estimated delivery times vary based on the shipping method selected and your location.
  • Standard shipping typically takes 3-5 business days.
  • Expedited shipping options may be available for faster delivery, with estimated delivery times of 1-2.
  1. Order Tracking:
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order using the provided tracking number on our website or through the carrier's website.
  1. International Shipping:
  • We currently offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders, which are the responsibility of the customer.
  1. Shipping Restrictions:
  • Some items may have shipping restrictions due to size, weight, or regulatory limitations. Please refer to individual product pages for any specific shipping restrictions.
  1. Address Accuracy:
  • It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.
  1. Shipping Delays:
  • While we strive to meet estimated delivery times, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or holidays.
  1. Shipping Policy Updates:
  • We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.
  1. Contact Us:
  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at enquiry@taliami.com.