Shipping Policy
Shipping Policy
- Processing Time:
- Orders are typically processed and shipped within 1-3 business days of purchase. However, please allow up to 5 business days during peak seasons or sales.
- Shipping Rates:
- We offer flat-rate shipping within South Africa and selected countries.
- Shipping costs are calculated at checkout based on the weight and destination of your order.
- Shipping Methods:
- We primarily ship via major courier companies.
- Expedited shipping options are available at an additional cost for select items and destinations.
- Estimated Delivery Time:
- Estimated delivery times vary based on the shipping method selected and your location.
- Standard shipping typically takes 3-5 business days.
- Expedited shipping options may be available for faster delivery, with estimated delivery times of 1-2.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number on our website or through the carrier's website.
- International Shipping:
- We currently offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders, which are the responsibility of the customer.
- Shipping Restrictions:
- Some items may have shipping restrictions due to size, weight, or regulatory limitations. Please refer to individual product pages for any specific shipping restrictions.
- Address Accuracy:
- It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.
- Shipping Delays:
- While we strive to meet estimated delivery times, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or holidays.
- Shipping Policy Updates:
- We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.
- Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at enquiry@taliami.com.